Bournemouth Branch 01202 317317
Ferndown Branch 01202 890 890
Ringwood Branch 01425 489 955
Wimborne Branch 01202 842922
Poole Branch 01202 377377
NewHomes Branch 01202 287287
Lettings Centre 01202 298 889

"Independent estate agency with local values,

a national presence and a pro-active approach"

Letting Fees

Fees To Landlords


Tenant Find

Charged at half of one month’s rent + vat, subject to a minimum of £420.00 inc. VAT.
The services included are –

  • Initial rental valuation, prepare particulars of the property and market the property, to include where appropriate, internet marketing, window displays, local press and a ‘to let’ board.
  • Accompanied viewing whenever possible.
  • Apply for and obtain relevant credit, personal and financial references in connection with each tenant party, via a professional referencing service.
  • Provide guidance to landlord of safety regulations and statutory obligations for letting.
  • Prepare a comprehensive tenancy agreement.
  • Collect the first month rent in advance.
  • Arrange for future rent to be paid directly to the landlord via standing order.
  • Collect a security deposit and register this with an approved tenancy deposit protection scheme, issue Prescribed Information to the tenants.
  • Advise the in going tenant(s) of the procedure for registering with the appropriate utility services.
  • Arrange for a professional inventory/schedule of condition and check in appointment (Optional, charged at contractors cost)


Letting & Rent Collection

Charged at 7% + vat (8.4%) of the gross rental per month plus £300.00 inc. VAT tenancy set up fee.
The services included are (in addition to Tenant Find) –

  • Make arrangements for the collections of the rent.
  • Provide monthly statement of account.
  • Chase late rent payments.
  • Provide guidance on legal procedures for non-payment of rent


Full Property Management

Charged at 10% + vat (12%) of the gross rent per month plus £300.00 inc. VAT initial set up fee.
The services included are (In addition to Letting & Rent Collection) –

  • Arrange for any property maintenance and repairs as per your instructions.
  • Pay contractors invoices from rent received
  • Carry out regular property visits/inspections and report to landlord.
  • Liaising between Landlord and tenant on all tenancy issues.
  • Supervise that the tenant(s) comply with the terms of the Tenancy Agreement.
  • Arrange for the renewal of tenancies.
  • Serve legal notices on the tenants to bring the tenancy to an end
  • Arrange for a professional check out at the end of the tenancy (if optional inventory selected).
  • Handle deposit return and negotiate ant deposit dispute at the end of a tenancy.



Tenancy Deposit Protection NO CHARGE
Renewal of Tenancy Agreement £119.00
Property Inspection for Letting Only & Rent Collection Service £60.00
Additional Inspection for Full Management Service(for inspections in excess of the standard agreed level) £60.00
Deposit dispute handling (for tenant find only service) £180
Any other work outside agreed service level £60 per hour
Inventory Preparation at contractors cost
Inventory check in service at contractors cost
Inventory Check out Service Tenant responsibility
Annual Gas Safety Certificate at contractors cost
Arrangement of annual Portable Appliance Test (PAT) at contractors cost
Preparation of Energy Performance Certificate at contractors cost


We are members of The Property Ombudsman
We do not belong to a client money protection scheme.

Fees To Tenants

All fees inc VAT


Before you move in –

Tenant share of tenancy set up

£360 (rents up to £1000 pm)

£390 (rents £1000 to £2000 pm)

£420 (rents £2000+ pm)

Additional and subsequent applicants set up £120.00
Guarantor set up £120.00
Permitted occupier set up £120.00
Security Deposit 1.5 x rent
Additional pet deposit 0.5 to 2 x rent


During your tenancy –

Tenancy agreement renewal £60.00
Late rent fee £30.00
Visits to the property outside of normal office hours for matters other than emergency repairs. This can include the loss of keys. £60.00
Where appointments are made for a member of our staff to meet you at the property and the appointment is not kept or cancelled less than 24 hrs prior £42.00


At the end of your tenancy –

Tenancy check out fee from £137 to £360 max (subject to size of property)


We are members of The Property Ombudsman
We are not members of a client money protection scheme