Customer Testimonials

Word of mouth, they say, is the best form of advertising. And if that’s the case, we think the words that follow will be both persuasive and compelling. They’re all from genuine clients, all their own words, all very satisfying for us and certainly very reassuring for you.

“I never thought I’d say it, but you’ve really earned your fee.”
Mr & Mrs Nl, Bournemouth

“We’ve dealt with numerous estate agents and we can honestly say that Hearnes have provided us with the best and most efficient service we have encountered.”
Mr & Mrs DT, Bournemouth

“I’m not surprised to hear you’re very busy at the moment since I’m recommending you to everyone, whether or not they’re thinking of moving.”
Ms CC, Bournemouth

“Thank you so much for your help and professionalism during out move. We would certainly use you to again and be happy to recommend you to our friends. ”
Mr & Mrs B, Bearwood

“We have been most impressed by the professional yet personal approach to this most daunting of tasks of buying and selling of properties .”
Mr & Mrs W, Ferndown

“Fliss has always willingly given of her time and expertise to try and resolve the issues. She has gone over and above the call of duty, coming up each time with creative solutions to help the situation. She has always been approachable and has always given us time, helping when other Estate Agents were unable or unwilling to deal with issues that were their problem. We think she deserves a medal! Our solicitor has also been very complimentary about her, finding her much easier and more efficient to work with than the other solicitors! We have found the service most efficient and helpful, and we shall certainly be recommending Hearnes to all our friends.”
Mrs L, Ferndown

“Thanks you very much for all your effort during the sale. In all a great service. Well done. ”
Mr & Mrs W, Ferndown

“Thank you for all your support, it was a very traumatic time. ”
Mr & Mrs W, West Parley

“We would just like to say how much we appreciate your part in the purchase of Lingfield Court. Keeping us constantly updated with the progress certainly helped to ease the stress .”
Mr & Mrs H , Ferndown

“So many thanks to you all for your kindness and unending service. ”
Mr& Mrs M, Ferndown

“Thank you so much for all your assistance and patience. We do appreciate all your efforts.”
Mr& Mrs R, Ferndown

“Many thanks to all at Hearnes especially Natashia and Jeremey for your efforts on our behalf ”
Mr& Mrs D, Ferndown

"Thanks you for your superb service. Your staff at the Ferndown branch were very helpful an efficient. We would certainly recommend you to other people .”
Mr& Mrs H, Ferndown

“With many thanksfor your helpful and courteous service at all times. ”
Mr & Mrs B, Ferndown

“Thank you for all your efforts, perseverance and patience in the sale. The professional, polite and encouraging manner in which you dealt with everything is very much appreciated. ”
Mrs F, West Parley

“Thank you very much for the beautiful flowers. We have settled in well and are thrilled with our new home. Thank you for all the time you gave us. ”
Mr& Mrs P

“I would, however, like to draw your attention to the first class service I received from Grada. I was immediately advised of any property new to the market. Any viewings were always followed up with a feedback phone call. I have dealt with many agents over the past few weeks and can say honestly Grada has been the best.”

“Thank you so much for professional service throughout our home selling! ”
Mr & Mrs DT, Bournemouth

“Dear Mrs Fliss Devenish

This is a short note to say thank you for your kind efforts extended to me during the period of the sale of the above property. Although I did not have the opportunity of meeting you, I trusted your ability and efficiency in you work. I wish you very good wishes in the future.”
Mrs R, Ringwood

“Often people are quick to write in criticism of business services and are slow to praise when praise is warranted. On this occasion we are very pleased to be writing in the latter vein. Both Jackie and I wanted to express our congratulations and thanks for the way that Hearnes's and, in particular, your branch have managed the recent sale of our property. The process was handled professionally and efficiently from valuation to sale and nothing appeared too much trouble for all your staff. There are a couple of people, however, whom we would like to mention by name without hopefully causing any embarrassment to them and the first is Matthew. He projected a competent picture of expertise and sales ability supported by a company who believed in traditional family values. The second staff member is Fliss in your After Sales Department. She cheerfully chased the "chain" where necessary, kept constantly in touch with all concerned parties and never once failed to return a call to us. In concluding, I will certainly thoroughly recommend the services of Hearns's to friends, relatives and colleagues when and where opportunity presents itself.

Thank you so much for all you r efforts and hard work. Your business is truly the best in Ringwood.”
Mr & Mrs P

“Our sincere thanks for the sale of Strode Gardens. You all contributed as a well "oiled" cog!! And a particular mention to Fliss for her input. .”
Mr & Mrs C, Ringwood

“We would like to express a very sincere thank you for the flowers that we received today, it really was an extremely nice surprise. I suppose that we should not have been surprised, because from the day that we walked into your office to enquire about the properties that you were marketing, we have received attention far higher than we could have expected. Fliss kept us informed constantly how the chain was progressing and answering any queries that we had in a very professional manner, and we received the same help and courtesy from all the other office members”
Mr G.T & Mrs a Davies, Ashley Heath

“Finally you did it. And with completion of the sale of The Gatehouse, Hearnes have finally made me (John) have to eat a lifetime's cynical views about Estate Agents!

As Elaine and I have said to you before, this is the first time we have used an estate agent and genuinely felt the fees were really earned. In your case, however, we feel the energy, determination and commitment made the fee worth every penny. We have been delighted with your service, standards and quality throughout. And that goes for communications with calls answered or returned promptly, courteously and effectively.

All these qualities also go right through to Fliss and her colleagues in the progress department. An idea which works exceptionally well, by the way.

Very impressive all round. We wouldn't hesitate to recommend you - in fact we already have! ”
Mr & Mrs Frazer-Robinson

“Grada,

Thank you very much for being so friendly and helpful and making buying a home not such an ordeal ”

 

 

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